Privacy Policy

Because we care about the privacy of your information, we provide this Privacy Policy (this "Policy") to explain what information we collect about you online and what we may do with that info. The Policy applies to the website www.phable.com.au  and store.phable.com.au (the "Sites"), which are owned and operated by Trespass Holdings Pty Ltd. ("we" or "us"). The Policy doesn’t apply to information you may provide to us in person, or to information provided by any other means.

We reserve the right to modify the Policy at any time, and we will notify you of any material changes by posting the new Policy here and changing the "Effective Date" at the top of the page. Therefore, we encourage you to check this page periodically for any changes. By visiting any of the Sites, you acknowledge that you have read, understand and agree to be bound by this Policy, as may be amended from time to time.

Personal and other information collected on the Sites is stored and processed in the Australia - by using any of the Sites, you consent to our collection, transfer to (if applicable), and use and processing of such information in the U.S.A. If you do not agree to these terms, please navigate away from the Sites and do not make any purchases or provide us with any personal information about you.

 

What information do we collect?

We generally collect two kinds of information from visitors to the Sites – some is personal information that you provide to us, and some is anonymous, non-personally identifiable information.

In order for you to receive promotional correspondence from us, to participate in contests or receive special offers, or to make purchases through the Sites, we may ask you to provide us with personal information such as your name, age, e-mail address, street address and telephone number. To facilitate online purchases, we also collect credit card information from you. We generally collect this personal information on our registration and order forms when you sign up to receive products or services from any of the Sites.

We also may collect non-personal information about you and your use of the Sites. Such info may include log data such as your IP address, browser type and demographic information such as your zip code or location, and may use this data to: tailor your experience at the Sites; provide content in which we think you may be interested; display content according to your preferences and location; and analyse traffic to the Sites. Such information may be combined with your personally identifiable information.

Like many sites, we may also use "cookies" to collect Site usage data and to improve the Sites. A “cookie” is a small data file transferred to your computer for access on future visits to the Sites. You can stop accepting cookies by setting your Internet browser accordingly, but this will likely result in our not recognising you or your preferences on future visits, so you may have to re-enter your information.

 

What do we do with the information we collect?

 

We may maintain and use the personal and other information you provide to us to fulfill your order or respond to your questions or comments, to provide you with information about us and the goods and services that we offer, to provide you with information from or about carefully-selected third parties that we think may interest you, and to contact you if necessary.

We use IP addresses and anonymous demographic information to tailor your experiences at the Sites by showing content in which we think you will be interested and displaying content according to your preferences. Anonymous demographic information may be shared with business partners, advertisers and/or others on an aggregate basis.

 

We may also use your feedback, site usage data, and other information collected to evaluate and improve the Sites and the goods and services we offer.

 

Do we share the information we collect with third parties?

We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the Sites, database storage and management, e-mail marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through the Sites. We may share your personal information with these third parties to enable them to perform these services for us and for you.

Our policy is to cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Therefore, we may disclose information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

 

Is your information secure?

This website takes precautions to safeguard your information. When users submit information via the website (for example, when our registration/order form asks you to enter sensitive information such as credit card number and associated information), that information is encrypted and is protected with Secure Sockets Layer (SSL) encryption. In addition we utelise an eCommerce solution that is PCI-DSS compliant.

You can help us by also taking precautions to protect your personal information when you are using the internet. For example, you should change your passwords often using a combination of letters and numbers, and make sure you use an SSL-enabled browser.

No security measures are perfect or impenetrable. We cannot guarantee that only authorised persons will view your information. We cannot ensure that information you share on the Site will not become publicly available. We are not responsible for third party circumvention of any privacy settings or security measures on the Site. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software.

 

What is PCI-DSS?

The Payment Card Industry Data Security Standard (PCI-DSS) is designed to protect the privacy and security of cardholder data and the businesses that process, store or transmit cardholder data. The PCI-DSS is defined by the PCI Security Standards Council, an independent body, founded by leading credit and debit card providers.

Any organisation that processes, stores or transmits payment card data must be PCI-DSS compliant. That's because when you accept cards for payment, you are also agreeing to take the steps necessary to protect the customer's card data.

 

Does this Policy apply to linked sites other than the Sites?

No. The Sites may contain links to other websites. The fact that we link to another site is not an endorsement, authorization or representation of our affiliation with that third party. Other sites may place their own cookies or other files on your computer, and collect or solicit both personally identifiable and non-personally identifiable information from you under rules different from this Policy. We do not control other sites and can’t be responsible for your experience once you leave our Sites. Therefore, we strongly encourage you to carefully read the privacy policies, terms of use and other policies of other sites you visit.

 

What is your policy regarding children’s information?

The Sites are not intended for, and we do not knowingly accept collect personally identifiable information from, children under 13. If we become aware that a child under 13 has provided us with personal identifiable Information, we will delete it from our files. If parents or guardians become aware that their minor children have provided us with personally identifiable information without their consent (or that we have otherwise collected or obtained such information), they should contact us at info@phable.com.au.  We recommend that minors between the ages of 13 and 18 ask their parents for permission before using a credit card or providing any information about themselves to us or anyone else over the Internet.

 

How do I unsubscribe or update/correct my information?

Any promotional e-mails you receive from us will include specific instructions on how to unsubscribe from our e-mail list, and you may unsubscribe at any time. You may also send an email to us at: info@phable.com.au to update or correct the personal information we have on file for you or to be unsubscribed from all or any particular types of e-mailings.